Our leadership team is dedicated to serving you and your community.
Kevin WelchPresident, Smith Technologies™
President, Smith Technologies™
Kevin is the CTO, J M Smith Corporation and President of Smith Technologies (QS/1®, Integra®, PUBLIQ™ Software, and PowerLine™). In February 2018, J M Smith announced that its leading innovative technology solutions would now be under Kevin’s leadership. This decision to align technology offerings further enhances our customer focus and streamlines the process of bringing technology to market.
Kevin became part of J M Smith Corporation with the acquisition of the company he founded in 1997, Integra. He holds degrees in Mathematics, Computer Science, Operations Research, and Engineering Management from Stanford University and has served in senior positions at Genentech, Symantec, and Microsoft. During his career, he has designed and developed many industry-leading software applications and systems.
Ray JohnsonExecutive Vice President
Executive Vice President
Ray joined QS/1 in 2017 as vice president of strategy and customer support. In 2018, he was named senior vice president, customer experience before taking on his current role as executive vice president and general manager. He has extensive experience in general management, strategy, and business development, in both customer-facing and customer-support roles, as well as transformational leadership in several industries. He has led and participated in large- and small-scale Lean Enterprise Transformations, specifically those focused on improving customer service and strategy deployment. Ray also spent several years running his own business-consulting firm that focused on start-up and other small company clients. A Certified Public Accountant (CPA), Ray earned a BBA degree from the University of Michigan’s Ross School of Business in Ann Arbor, MI, and an MBA from Harvard Business School in Boston, MA.
Mike McManusVice President, Sales
Vice President, Sales
Mike has more than 40 years of experience in healthcare technology, and his professional background encompasses the automation of several areas of healthcare including: pharmacy, dental, medical, pharmacy benefits management, finance, claims adjudication, transaction switching, point-of-sale, and home health.
Mike joined QS/1 in March 2019 as vice president of sales. His duties encompass leading sales efforts across the business units as well as assisting in the expansion of service offerings that assist current and future clients with their businesses. Mike earned his bachelor’s degree with an emphasis in athletic medicine from the University of South Carolina and is a member of the following industry groups: National Council of Prescription Drug Programs, Health Information Management Systems and Services, and the American Society for Automation in Pharmacy.
Mario OliverVice President, Client Services
Vice President, Client Services
Mario obsessively ensures client success with our products through the industry-leading Client Services organization. With an undergraduate degree in biochemistry, a Master of Information Systems, and 20 years of information technology leadership, Mario brings a diverse perspective to helping clients achieve their business outcomes. He can usually be found outdoors, when not in the office.
Joe StrayerVice President of Human Resources
Vice President of Human Resources
Tabb StringerVice President, Product Management
Vice President, Product Management
Tabb joined Smith Technologies in August 2018, as part of the company’s transition to a product management structure. Prior to joining the Smith Tech team, Tabb was Commander of the U.S. Navy’s Electronic Attack Wing, which provides globally deployed services to all branches of the U.S. military and allied partners. He also has experience leading a large production organization training pilots and electronic warfare officers, as well as commanding an operational unit supporting combat operations. Tabb earned a BS in Chemistry from Millsaps College and an MS in Resource Strategy with a concentration in Supply Chain Management from the Eisenhower School in Washington, D.C. He is an outdoor enthusiast who enjoys family time, water sports, flying, biking, and horseback riding.
Sheila WarfieldVice President, Marketing
Vice President, Marketing
Marc BallardVice President, Operations
Vice President, Operations
Dan BurrellVice President, Development
Vice President, Development
Abel CruzVice President, Cloud Technology
Vice President, Cloud Technology
Abel is responsible for Smith Technologies’ cloud transformation strategy. With electrical engineering and mathematics degrees and an MBA, he brings over 25 years of experience from companies such as Boeing, Microsoft, and Amazon Web Services where he held various technical, business leadership, and executive roles. Abel brings a diverse perspective on the intersection of business and technology, and he understands how to help companies streamline operations, improve efficiency, and enhance the customer experience as they transform into cloud-first businesses.